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Terms and Conditions

  1. We reserve the right to cancel any class due to lack of enrollment.
  2. If we cancel a class due to lack of enrollment, the student understands that they will be rescheduled for the next class in the same location.
  3. If we fail the reach the minimum student count by the third class in that location, the student may request a refund.
  4. The student may purchase a “Guaranteed to Run” class option. If the student chooses this, the class will be held in the promised location regardless of student count.
  5. Should the student purchase the “Guaranteed to Run” option and the class does meet the minimum class size, the difference will not be refunded.
  6. At any point after the initial cancellation, the student may opt for an online class. Should they choose this option they will be refunded the difference between the in-person class they enrolled for and the current price for the online class they choose.
  7. The student may reschedule any class date. If at least seven calendar days before class starts, reschedule at no charge. If less than seven calendar days before class starts, a $250 reschedule fee may apply (e.g., if class minimum size is not otherwise met).
  8. If the student signs up with less than seven calendar days before class starts, the student may get full refund within 24 hours of signing up so long as the class has not started (thus, if you sign up 12 hours before class starts, if the student changes their mind, they will have just 12 hours to request a refund).
  9. Once class starts the class costs are not refundable. The student may, if circumstances require and as noted above, reschedule to a later date.
  10. Refunds are typically processed within 7-10 days and normally once a week, at the end of the day on Fridays or over the weekend. We reserve the right to refund by check rather than by original payment method.
  11. We accept credit or debit cards, checks, or electronic fund transfers for payment in U.S. dollars.
  12. Once the student starts a class, in addition to the class being attended, the student may attend, in whole or in part, any similar future class, once or multiple times, at no additional charge, within the next 12 months.
  13. Our certification exam pass guarantee is contingent upon the student attending our class, scoring 75% or higher on assigned practice tests or new custom tests for those assigned topics, and taking the certification exam at least 7 days after our class completes. If the student fails the certification exam three times within the next year, we will refund the full price of the class.
  14. We use several online test websites. One is ours and the other is a subscription service. The latter lasts 90-days and costs $49 to renew.
  15. Unless otherwise offered, PMI’s annual membership fee, one-time application fee, and PMP or CAPM certification exam costs are not included in our class costs.
  16. While we may offer class packages that include a tablet (e.g., an iPad), one is not required to attend our classes.
  17. If the purchase includes a tablet, although we may help with initial setup, any warranty or support issues shall be directed to the manufacturer.
  18. Force majeure. Despite our best intentions and efforts, circumstances may require us to cancel a class. If this occurs, a full refund will be offered. As is customary in contracts, our liability is limited to the amount paid to us.
  19. Please direct any questions about our terms and conditions to support@ezprojectmanagement.com.
Last updated: February 8, 2018 at 3:07 am